Close

Warranty & Service Information

All DynaMounts come with a limited warranty for protection against defects in material or workmanship. To view the warranty & service information as it applies in your country, please select one of the links below:

USA & Canada

All Other Countries

Warranty Registration

Error occurred submitting your registration. Please try again.

If the problem persists, please contact us.

Please fill in your name.


Please enter a valid email address.


Please fill in your country.


Please select the device model.

Device Model*:






Error, a device with this Serial Number has already been registered. If you believe this is a mistake, please contact us.

Error, this does not appear to be a valid Serial Number. Please double-check and then try again.

Please enter the Serial Number.


Please enter the purchase date.


Please enter where you purchased your DynaMount.




Pro Studio
Home/Project Studio
Live Sound (Venue)
Live Sound (Touring)
Other:



Electric Guitar/Bass
Acoustic Guitar/Bass
Kick Drum
Snare Drum
Drum Overheads
Room
Piano
Strings
Brass
Percussion
Mic Testing
Emulations
Video
Photography
Other:

reCAPTCHA not verified, please try again.

Thank you! Your warranty registration has been received.

Enjoy using your DynaMount!


Limited Warranty - USA & Canada

Valid only in the United States of America and Canada.

Please fill out the warranty registration form to ensure the easiest possible process for warranty repairs & replacement.

DynaMount LLC warrants DynaMount products against defects in material or workmanship for a period of one year from the date of original purchase, and agrees to repair or, at our option replace any defective unit without charge for either parts or labor. This warranty is valid for DynaMount products purchased and delivered within the U.S./Canada for the original purchaser only. The purchaser’s Bill of Sale will serve as proof of sale and warranty validity in the U.S/ Canada. Shipment of defective items to DynaMount for repair will be at the customer's own risk and expense. DynaMount will assume the return shipping cost for all items repaired under warranty.

IMPORTANT: This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, failure to follow weight and size restrictions of attachments, loss of parts, connecting the product to any receptacle other than an appropriate and sturdy microphone stand, damage due to force majeure or natural forces, or inadequate repairs performed by unauthorized service centers. It also does not cover minor cosmetic defects such as scratches that do not affect functionality. DynaMount will not be liable for incidental or consequential damages including, but not limited to, loss of time or damage to other products. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply.

General Service Procedures - USA & Canada

For service in Canada, please contact our Canadian distributor found at dynamount.com/contact/ and they will assist you.

For the USA, an RMA# IS REQUIRED for DynaMount repair service. Please email support@dynamount.com and request a service authorization prior to sending out for any repairs. You will be required to provide proof of purchase before an RMA# will be granted. Please be sure to display the RMA# on the outside of the box for any unit you send in for repair. Any shipments received without an RMA# will be rejected and returned.


Limited Warranty - All Other Countries

Invalid in United States of America and Canada

DynaMount LLC warrants DynaMount products against evident defects in material and workmanship for a period of one year from the date of original purchase for use. This warranty does not cover electrical or mechanical damage resulting from accident, misuse or abuse, lack of reasonable care, failure to follow weight and size restrictions of attachments, loss of parts, connecting the product to any receptacle other than an appropriate and sturdy microphone stand, damage due to force majeure or natural forces, or inadequate repairs performed by unauthorized service centers. It also does not cover minor cosmetic defects such as scratches that do not affect functionality.  DynaMount will not be liable for incidental or consequential damages including, but not limited to, loss of time or damage to other products. Some countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply.

Wear of parts due to normal use is not covered by this warranty.

To ensure the easiest possible process for warranty repairs and replacement please submit the warranty form found at Dynamount.com/warranty with 14 days of purchase. A sales slip will be required for all warranty work. Shipment of the defective item for repair under this warranty will be at the customer's own risk and expense. This warranty is valid for the original purchaser as the final user only. DynaMount LLC will, at DynaMount LLC's option, repair or replace items returned for repair under this Warranty.

Guarantee service is available only in the region of original purchase.

In some countries, product liability legislation may give you other rights beyond the scope of this warranty. Where this applies, such rights shall replace the rights and conditions stated in this warranty.

General Service Procedures - All Other Countries

Please send your claims to the dealer you purchased the product from, or to the DynaMount Distributor for your country. Please visit dynamount.com/contact/ to find your nearest DynaMount representative.